Privacy policy

Last updated: January 2, 2026

We respect the trust you place in us. This policy explains how we collect, use, and protect your personal information.


Who we are

Mabhu
128 City Road
London EC1V 2NX
United Kingdom

Email: hello@mabhu.co.uk

Mabhu is the data controller responsible for your personal information.


The information we collect

We collect personal information when you:

  • Place an order
  • Create an account
  • Contact us
  • Sign up for our newsletter


This information may include your name, email address, postal address, phone number, and payment details.

We also collect limited technical and behavioural information when you visit our website. This may include pages viewed, interactions, and general usage patterns.


Analytics and email insights
We use the following tools to help us understand how our website is used and how our communications perform:

  • Shopify analytics, to understand website traffic and purchasing behaviour
  • Klaviyo, to manage email communications and understand engagement, such as opens and link clicks, where you have opted in

This information helps us improve our website, content, and customer experience


How we use your information
We use your personal information to:

  • Process and deliver your orders
  • Communicate with you about your order
  • Send emails or updates if you have subscribed
  • Improve our website and services
  • Maintain the security of our website and customer accounts


We do not sell your personal data or share it with third-party marketers.


Payments and security
Payments on our website are processed securely through Shopify and its approved payment providers.

We do not see or store your full payment card details. All payment information is encrypted and handled in line with industry security standards.


Data storage
Your personal information is stored securely within Shopify’s systems and, where applicable, within Klaviyo if you subscribe to our emails.

Both providers operate in accordance with UK GDPR and apply appropriate technical and organisational security measures.


Your rights
Under UK data protection law, you have the right to:

  • Request access to the personal data we hold about you
  • Ask us to correct or update inaccurate information
  • Request the deletion of your personal data where appropriate
  • Withdraw consent for marketing emails at any time
  • Object to or restrict certain types of data processing


To exercise any of these rights, please contact us at hello@mabhu.co.uk.


Cookies
Our website uses cookies and similar technologies to support core functionality, improve performance, and understand how visitors use the site.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect how the website functions.


Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.


Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact us at hello@mabhu.co.uk.